Notice history

No notices reported this month

Resolved
January 09, 2025 at 6:39 AM
Resolved
January 09, 2025 at 6:39 AM
Backend APIs is now operational! This update was created by an automated monitoring service.
Investigating
January 09, 2025 at 6:32 AM
Investigating
January 09, 2025 at 6:32 AM
We are aware of elevated error rates on our APIs and will investigate.

Resolved
December 20, 2024 at 2:07 AM
Resolved
December 20, 2024 at 2:07 AM
The fix is now resolved, and the team will continue to monitor. If you experience any issues, please email support@gofigr.ai
Update
December 20, 2024 at 12:47 AM
Update
December 20, 2024 at 12:47 AM
The team has identified a believed resolution and testing.
Identified
December 19, 2024 at 11:40 PM
Identified
December 19, 2024 at 11:40 PM
This is limited to login in using out login page at https://app.gofigr.ai and for SSO only.
IMPACT: When you login on our login page using SSO and you have never logged in before.
NOT IMPACTED:
- If you use e.g. Okta's tiles inside your okta account to login then this is not impacted.
- If you have logged in previously, then no impact and you can continue to login using both our website and e.g. OKTA's tiles.
Investigating
December 19, 2024 at 11:37 PM
Investigating
December 19, 2024 at 11:37 PM
We are aware of elevated errors when login in using SSO from our website login page.

Completed
December 17, 2024 at 7:27 AM
Completed
December 17, 2024 at 7:27 AM
Planned Maintenance completed successfully.
In progress
December 17, 2024 at 6:30 AM
In progress
December 17, 2024 at 6:30 AM
Maintenance is now in progress
Planned
December 17, 2024 at 6:30 AM
Planned
December 17, 2024 at 6:30 AM
We are planning for a scheduled maintenance during that time.

Completed
December 12, 2024 at 8:08 AM
Completed
December 12, 2024 at 8:08 AM
Maintenance has completed successfully.
Planned
December 12, 2024 at 6:40 AM
Planned
December 12, 2024 at 6:40 AM
We are planning for a scheduled maintenance during that time.

GoFIGR - Notice history